Ceredigion Association of Voluntary Organisations

Good Practise

Welsh Language Commissioner’s Proof Reading Service



The proof reading service provides practical support for developing your use of the Welsh language.


If you have leaflets, posters, web pages, policies or even Facebook or Twitter posts, this is a great way to have a go at preparing bilingual material.

How does it work?

1. Have a go at drafting the text bilingually. Give it your best shot, the purpose of the service is to build confidence.
2. Send the text (in Welsh and English) to the Commissioner via email on  – there’s up to 1000 words per year available for each organisation which can be used in one go or in small chunks over the year.
3. We’ll send the work to a professional translator to be checked and then it will be returned to you (within 3-4 days) with any comments or suggestions.
4. You can then publish or print the work bilingually. 

What are the benefits?

• Develop the bilingual skills of your workforce
• Develop confidence in using Welsh
• Ensure the work is correct before printing or publishing
• A chance to have a go at using Welsh to benefit your business or charity
• Free of charge


“Over 90% of our staff members are Welsh speaking and we saw the need to increase our visual use of the language. We’ve been delighted to be able to take advantage of the free proof reading service offered by the Commissioner. It’s allowed us to be certain that the materials we’re producing in Welsh are correct, and means that we’re able to increase our use of the language which can only enhance the experience of our visitors from Wales and further beyond.”  
Snowdon Railway

“The Welsh Language Commissioner’s free proof reading service is very useful for checking short pieces of text such as document headings and job titles. The turnaround is generally very quick and it has definitely improved our ability to provide a bilingual service.”
Wales Co-operative Centre

As a social enterprise, the fact that the proof reading serviced was free was very helpful. Also we were looking for a reliable way of having our documents proof read and ensuring that their translation was correct.  The Commissioner’s service was recommended to us and we have been very happy with everything you have done for us. The provision of the proof reading service has improved the confidence of the individual who originally translated the text. We would most certainly recommend the Commissioner’s Proof Reading Service to any company”

“The service was a great support for us. There are often regional differences for Welsh terms. Using the service installed confidence that the Welsh used was the most suitable within National promotion. I would definitely recommend the service to others in the future.”
Wales Golf

“I have been really pleased to have had the support of the Proof Reading Service as I am a very novice Welsh learner and am generally reliant on volunteers translating text for community event promotions. The service has really improved the confidence of the people offering to translate.
I have already recommended this service to a number of colleagues in similar positions and would not hesitate to recommend to more!”
Good Day Out


New online quality-checker for voluntary organisations

Trusted Charity have launched a new free online tool to help charities do a basic health check on how their organisation is performing, identifying strengths and areas for development.

Trusted Charity Essentials is a free online health check designed especially for small charities and community and voluntary groups.  

It will help you understand how efficient your work is now and where improvements can be made.

This cost-free tool benchmarks your work in 10 key areas – it will help assess the impact you have on the ground and whether you are making the best use of your resources.

Each question has a brief explanation to support your discussions and asks you to rate how fully your
group or charity is addressing each question.

Where you identify areas for development you will then develop an action plan in order to address the areas for improvement.

Trusted Charity Essentials can be used:

  • to do a basic ‘health check’ on how your organisation is performing and achieving your mission.
  • as a tool to engage everyone in your organisation in discussions about your work.
  • to engage a range of important stakeholders with your work.

if you want to move on to use the full Trusted Charity quality standard in the future.

You can get started by visiting the Trusted Charity Essentials site where you’ll sign up and receive your own unique link to a bespoke version of the tool.

This will take you back to your answers and results at any time and allow you to update them.

How it works

Step 1: sign up

Enter your name and email address and NCVO will email you a unique link to your version of the tool.

You can use this to return to your answers at any time.

Step 2: complete the tool

For each statement, you’ll score your organisation for how it’s doing now and for how you’re planning for it to be doing after your chosen time period (e.g. one year).

You can add notes to explain your answers if you need to, but please take care not to include any personal information in them.

Be honest and realistic – it’ll help you plan better.

Step 3: view your results

You can view your results at any time. You’ll see scores for each area you’ve completed and your overall score.

For more information contact the Trusted Charity Team.


What makes a good volunteer role description?

Recruiting the right volunteer for a role can be challenging so it’s important to put together a good role description. Here is Nicola Nicholls, Volunteering Wales Advisor, with a few simple tips to help promote your volunteering opportunities.

A well written description can help the recruitment process happen more smoothly and efficiently. 

It’s important to provide as much information as possible in a concise, easy to read layout that will spark a volunteer’s interest. 

If you haven’t interested the volunteer within the first few minutes then they may move on to another opportunity!

A suggestion is to put yourself in the volunteer’s shoes when writing the description – do you find it interesting, would you be tempted to apply for it yourself?  

If the answer is no, perhaps think about rephrasing the information or ask a friend or colleague to read it through, to provide honest and constructive feedback.

What information should be included?

A ‘snappy’ title is always a good start. The more fully defined the opportunity the better fit the volunteers you attract will be. 

The first few lines of the description are the most important to get right as this will encourage a volunteer to find out more.

It is a good idea to include:

  • an outline of an activity the volunteer will be undertaking;
  • details of the tasks involved;
  • any training provided;
  • if there are out of pocket expenses paid;
  • what you expect from the volunteer;
  • what the volunteer may expect from you;
  • benefits a volunteer will gain from their involvement
  • details of particular skills needed to undertake the role.
  • information on support and supervision – volunteering is a two-way thing
  • travel information

Once you have your volunteer role descriptions, you can use the Volunteering Wales digital platform to promote your roles across the whole of Wales.

This website is bilingual and organisations (providers as they are known on the website) are encouraged wherever possible to upload opportunities in both Welsh and English.  

Guidance is also available on the website to facilitate this, which includes translation of common phrases that are used in describing volunteer roles.


You can also add key words (or ‘tags’ as they are widely known) to help the websites search function. 

They are a great way to organise your opportunities and improve the chances of a volunteer finding a suitable opportunity.

Welsh language

We encourage you to be aware of the Welsh Language Standards in your work and to add tags to your opportunities in Welsh and English to enable volunteers that wish to search in Welsh to do so. 

For other ways to promote the Welsh Language see our information sheet Promoting Welsh Language through volunteering


It’s important to let the volunteer know the location of your opportunity, which can be done on the website. 

This helps volunteers search and select suitable opportunities. 

There is a flexible location system where you can select a single point, an area, or the volunteer from home option so that you can take part in the opportunity from anywhere.

It’s unnecessary to include your organisation details in the description section as this will automatically be displayed on screen together with the opportunity details.

If you’d like further guidance on preparing a role description or on using the Volunteering Wales digital platform, your local Volunteer Centre will be happy to provide you with support and advice. 

Alternatively, contact the Volunteering Team at CAVO on or 01570 423 232


Does your organisation need support with data analysis?

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The Statisticians for Society project can provide free analytical support for third sector organisations

Data collection and analysis can feel a little daunting! Statisticians for Society is a pilot project funded by Big lottery to offer statistical support to third sector organisations. The project matches organisations with experts from the Royal Statistical Society at no cost.

The support that can be provided includes:

  • Data collection advice (what key data to collect and how to measure the outcomes of your service)
  • Data analysis (evaluate the impact of your service and interventions)
  • Data visualisation (how to present and report your findings)

To find out more and how to access the service, download the leaflet: how can third sector organisations access analytical support