Ceredigion Association of Voluntary Organisations


Community Health Council Planning Questionnaire 2019-2020

Hywel Dda Community Health Council (CHC) is your independent patient watchdog helping to make sure individuals and local communities have a voice in their NHS in Carmarthenshire, Ceredigion and Pembrokeshire.
You can find out more about the kind of activities we carry out in our most recent annual report, which I enclose. You can find out more on our website

We want to know what you think we should focus our activities on in 2019/2020 and why.

Please share with us your feedback and ideas to inform our plans next year by completing and returning the attached feedback form to us by
January 19th 2019

To complete the feedback in Welsh please click here

To complete the feedback in English please click here

Once you have completed you consultation please return it to


CAVO Satisfaction

If you have benefited from our service or have any suggestions on how we can improve, please let a member of staff know or complete our customer survey by clicking here. Your feedback is important to us and your comments can help shape and improve our services for others. 


If you have a complaint about the service you have received from CAVO: 

  • Discuss your complaint with the Officer. 
  • If the complaint is about a member of staff, please write to the Chief Executive or Chair of CAVO detailing your complaint and how you would like it to be resolved.  You will receive a written response to your complaint within 20 working days of receiving the letter.

To read our complaints policy please click here