CPCAB Counselling Skills Level 2 Continue reading →

Bilingualism at Work

Training for third sector organisations on developing bilingual services

Delivered bilingually

10 October 2019, Aberystwyth

03 March 2020, Cardiff

20 May 2020, Bangor 

Date/Time
Date(s) – 03/09/2019
10:00 am – 2:00 pm

CAVS 18 Queen St. Carmarthen SA31 1JT

This course is designed to make learners aware of protecting themselves in a lone working environment and the importance of reporting and recording incidents.

• Identifying potential areas of risk to the lone worker in different types of workplaces and sectors. Bespoke to them.
• Assessing day to day risks to their personal safety (Dynamic Risk Assessment)
• How to summon help in an emergency and buddy system
• De-escalation techniques for managing aggressive behaviour
• Lone Worker Policy & safe systems of work, equipment etc.
• Handling violence exit strategies etc.
• Why it is important to report and record incidents and near misses
• What to do after being affected by violence

FREE

Please ring us to book a place: 01267 245 555 or email admin@cavs.org.uk

Acas’ free Learning OnLine modules provide a useful e-learning resource for anyone wanting to refresh their knowledge and improve their approach to employment relations issues. Through a series of online courses, you will have the opportunity to work through the theory, explore practical case studies, and test your knowledge through interactive questions and a test.

For further information please click here