Ceredigion Association of Voluntary Organisations

Services Co-Ordinator – Ceredigion

Website Versus Arthritis

It takes strength to live with arthritis.

Job title

Services Co-Ordinator – Ceredigion

Location: Home-based
Hours: Part Time, 21 hours
Salary: £24,5100 pa pro-rata
Home Working Allowance: £390pa – pro-rata
Benefits: Read more about what we offer on our website
Contract type: Permanent
Travel: Frequent travel will be required across the region
Closing date: by midnight on 2nd November 2020

Download the job description and person specification via the link to our website


We are looking for an enthusiastic and proactive individual to join our Wales team as Services Coordinators covering Ceredigion. The role will contribute to the development of our unique Welsh Government funded project CWTCH Cymru (Communities with Touchpoints Can Help) to strengthen our community focus and ensure no one faces arthritis alone.

This new, exciting position is for someone who is self-motivated with strong organisational skills experience in volunteer support, able to work under minimum supervision and passionate about providing high quality activity and support services to people living with arthritis.

We have ambitious plans for growth in Wales and this is an exciting opportunity to make your mark in a dynamic evolving charity and make a positive impact on the lives of people with arthritis across Wales

About the role

Working alongside our current services teams you will help shape and deliver activity, peer support and self-management services for people living with arthritis in your region as part of our CWTCH Cymru Project.

You will be responsible for building strong, positive relationships with our valued and respected volunteers, branches and groups and the wider community, including the voluntary and statutory sector.

You will work closely with wider teams to identify, recruit, train and support volunteers who have lived experience of arthritis. You will explore all conventional and more innovative routes for volunteer recruitment so that we can build trained and sustainable volunteer teams who can make a lasting impact on the lives of people with arthritis in their area.

Due to the nature of our services, some evening and weekend working may be required.

Key requirements

Our ideal candidate will be someone who has excellent interpersonal and communication skills, can lead and motivate people and has

  • Experience of recruiting, training, supervising and supporting volunteers with long term health conditions
  • An understanding of peer support and self-management concepts
  • Proven experience in developing and managing relationships with diverse communities
  • Excellent organisational skills, with the ability to structure your days and manage competing priorities
  • Motivation, with the ability to work on your own initiative and be adaptable to change.

This is a home-based, part-time position working across the region and will involve significant travel which requires access to transport. At times, there may also be additional travel for team meetings and to cover for other Service Coordinators.

In return, we offer a competitive range of benefits, a good work/life balance, excellent learning and development opportunities and a vibrant and friendly organisational culture. Find out more about what we offer on our website.

How to apply

To apply you MUST submit:

  1. Completed application form, clearly demonstrating how you meet the key requirements and competencies set out in the job description and person specification
  2. Please include where you’ve seen this role advertised

Email your completed application by midnight on 2nd November 2020 to


Interview expected: 16th November 2020

About us

Arthritis causes pain, fatigue and isolation for 17.8 million people in the UK every single day. It can impact on the ability to work, our relationships and take away our independence. We don’t accept this.

We are Versus Arthritis. We are volunteers, healthcare professionals, researchers and friends, all doing everything we can to push back against arthritis. We’re reaching out to everybody with the information and support they need, funding vital research and changing the way society sees arthritis. Together we’ll keep running, researching, influencing, volunteering, advising, chatting, baking, listening.  We won’t stop until no-one has to tolerate living with the pain, fatigue and isolation of arthritis.

Join us and use your skills, knowledge, passion and energy to help us defy arthritis.

Read more about what we do, working for us and what we offer.

Happy to Talk Flexible Working                                                                                                                         

Promoting Equality in the workplace

Versus Arthritis is a Registered Charity No: 207711 and in Scotland No. SC041156

To apply for this job email your details to